If you are having technical problems with Skype, try to uninstall Skype then reinstall it. To close your account, go straight to how do I close my Skype account.
If you are planning to reinstall it instead of just dumping it for good, you may want to back up your chat history and personal files so you can restore them later. To back up your history:
1. Press the Windows and R keys on your keyboard at the same time.
2. Type “%appdata%\skype” in the Run dialog and click OK.
3. Copy the My Skype Received Files folder and the folder with your Skype name (if you’re signing in with a Microsoft account, the folder may start with live#3) to another location, such as your desktop.
To uninstall Skype in Windows, refer to the following tutorials.
How You Can Uninstall Skype in Windows
There could be kinds of reasons that you failed to uninstall Skype or some other programs in Windows, but I’m not wasting you time on reading the technical failures instead of solutions. If you think the problem comes from Skype itself, try to reinstall Skype first, so that the missing-file issue would be solved, and the corrupted/damaged pieces would be replaced. Then let’s move on to the specific uninstall tutorials:
1. Shut down the program and each of its processes.
1.1 Go to the System Tray in the bottom-right corner.
1.2 Right-click on the Skype icon and select Quit.
1.3 Right-click on the Taskbar and select Task Manager.
1.4 Successively select the Skype processes to end.
2. Open the list of currently installed programs (Programs and Features).
2.1 Right-click the Start button.
2.2 Select Programs and Features.
3. Uninstall Skype by activating its built-in uninstaller.
3.1 In the list you will see all the programs you’re having in the system.
3.2 Find and double-click Skype to start the removal.
4. Proceed with the removal and provide the confirmation.
4.1 Click the the Continue button to proceed.
4.2 Uncheck the items that you don’t want to keep.
4.3 Wait until the uninstall wizard finishes its job.
4.4 Click Yes to restart the computer right away (Or click No to restart it later).
5. Open the Registry Editor.
5.1 You can see there is a Search box on the taskbar on the time if you’re using Windows 10, otherwise click Start to use the Search box there.
5.2 Type “regedit” in the box.
5.3 Select regedit from the results to open the Registry Editor.
6. Find and delete the registry entries (leftovers) of Skype.
Note: doing this will remove all the entries related to the publisher’s programs, so first you need to be sure you have performed the above steps to uninstall the bundled programs and there’s no other related software installed.
You can choose to back up the registry in case of any mistaken deletion: On the navigator click File > Export…, type a name and save the copy to a location.
6.1 Then, to remove the leftovers:
– Delete this folder: HKEY_CURRENT_USER\Software\Skype
6.2 To check for other possible leftovers:
– on the navigator click Edit.
– Click Find…
– Enter “Skype” in the search box to look for other possible remaining files to delete.
7. Reboot your computer to take effect.
If you haven’t restart the computer yet, do it now. Then you can go to the System Tray, Start menu, Control Panel, etc. to check whether the program has been completely uninstalled.
Solution 2: Uninstall Skype with A Trustworthy Tool
Special Uninstaller is a safe, smart, small-sized tool that applies to all the popular Windows versions. Within clicks you can easily uninstall Skype and other unwanted programs found. Click the blue download button on the page to try it out, and steps are as follows:
1. Run Special Uninstaller after installation, you can see what programs are currently installed on your computer.
2. Select Skype in the list, and click Run Uninstaller. It will scan all the related files and get ready for your next request, during which you may be asked for confirmation of this removal, just click “Yes/OK” to proceed.
3. Click Scan Leftovers when it turns to blue, then you can see all the related vestiges that regular removal might left behind. Click Delete Leftovers to completely uninstall Skype.
When it says “All Skype leftovers have been completely removed.” you can click “Back” refresh the list of the installed programs, where you can check if your target has been eliminated. View this short video to take a quick view on how it works:
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